Refund Policy

We always strive to ensure you are completely satisfied with your purchase, however, we understand that occasionally you may need to make a return or an exchange. We accept returns, exchanges or replacements up to 30 days after your order has been delivered, if it is unused and in its original condition. If product is returned showing use or wear (containing dog fur/hair, wrinkled, or dirty in any way), only partial refunds may be offered at our discretion. All exchanged items will be provided with free return shipping. Shipping costs of returned items are the responsibility of the customer. We are happy to offer store credit, full, and partial refunds depending on the situation. Please contact us at info@todogswear.ca to initiate any exchanges or returns. We will respond to your email and request the same day.
Please note: Gift cards are not eligible for returns. Some sale items may be final sale, and if so, will be marked as such on the product page.